Privacy Policy & Cookie Notice

 

1. Who We Are

Total Supervisor (“we,” “us,” or “our”) operates https://totalsupervisor.com .  This policy explains how we collect, use, and protect your personal data when you visit our site or make purchases.

 

2. Data We Collect

We collect information you provide directly or automatically:

  • Account Details: Name, email, address, phone number (when creating an account).
  • Payment Info: Processed securely via [Stripe/PayPal/etc.] – we never store full card details.
  • Order Data: Products purchased, transaction history.
  • Device Data: IP address, browser type, location (with consent), and usage patterns.
  • Cookies & Tracking: See Section 5 for details.
 

3. How We Use Your Data

Data is used to:

  • Fulfill orders, process payments, and manage your account.
  • Send order confirmations, shipping updates, and support emails.
  • Personalize your experience (e.g., product recommendations).
  • Improve our services (analytics, feedback surveys).
  • Comply with legal obligations (taxes, fraud prevention).
 

4. Sharing Your Data

We share data only as needed:

  • Service Providers: Hosting (Hostinger), payment processors (Stripe), shipping carriers (eg. DHL).
  • Legal Requirements: To authorities for compliance (e.g., tax records).
  • Marketing Partners: Only with your explicit consent (opt-in/out anytime).
 

5. Cookies & Tracking Technologies

We use cookies to enhance your experience. You can manage preferences via our Cookie Settings tool.

 
Cookie Type
Purpose
Consent Required?
Necessary Enable core functions (login, cart). No
Functional Remember preferences (language, region). No
Analytics Track site performance (Google Analytics). Yes (via preference)
Marketing Target ads (Facebook Pixel, Google Ads). Yes (opt-in)

How to Disable: Visit banner at https://totalsupervisor.com or adjust browser settings. Disabling non-essential cookies may limit site functionality.

 

6. Your Rights

You have the right to:

  • Access/correct/delete your data.
  • Restrict processing or request data portability.
  • Withdraw consent for marketing (unsubscribe via email footer).
  • File complaints with regulators (e.g., Romania’s Data Protection Authority).
 

Exercise Rights: Email legal-privacy@totalsupervisor.com with proof of identity. We respond within 15 days.

 

7. Data Retention

  • Active Accounts: Until you close your account.
  • Inactive Accounts: 24 months (then anonymized/deleted).
  • Transaction Records: 7 years (for tax/legal compliance).
  • Location Data: 12 months (only with consent).
 

8. Security Measures

  • Encryption: SSL/TLS for data transmission.
  • Secure Storage: Encrypted databases; limited employee access.
  • Audits: Regular penetration testing and vulnerability scans.
 

9. Children’s Privacy

Our service is not intended for children under 16. We do not knowingly collect data from minors. Parents can request data deletion via legal-privacy@totalsupervisor.com

 

10. Contact Us

For questions about this policy or data requests: